Purpose of This Policy
This Refund Policy explains when FxRavo ("we," "us," or "our") may issue refunds for purchases made at www.fxravo.com. It applies to all simulated trading challenge programs sold through our platform, including 1-Step, 2-Step, and Instant Funding evaluations.
Digital Educational Services
FxRavo sells digital access to simulated trading evaluation services — not brokerage accounts, investment products, or financial instruments. When you purchase a challenge, you receive immediate access to platform infrastructure, rule monitoring, dashboard tools, and credential provisioning for a simulated MetaTrader 5 environment. Because delivery is digital and access begins upon activation, refund eligibility is limited as described below.
Relationship to Other Policies
This Refund Policy should be read together with our Terms & Conditions and Privacy Policy. Where this policy grants a refund, it does not waive any rule violations, account breaches, or compliance requirements described elsewhere.