Data Protection
Privacy Policy
How FxRavo collects, uses, stores, and protects your information when you use the platform, dashboard, and communications.
Last updated · August 30, 2026
Overview & Commitment
Purpose of This Policy
This Privacy Policy explains how FxRavo ("we," "us," or "our") collects, uses, stores, shares, and protects personal information when you visit www.fxravo.com, create an account, purchase evaluations, use our dashboard, or interact with our communications (collectively, the "Services").
Relationship to Terms
This Policy should be read together with our Terms and Conditions. By using FxRavo, you acknowledge the practices described here. If you do not agree, please discontinue use and contact support@fxravo.com regarding data deletion requests.
Our Privacy Promise
FxRavo does not sell your personal information to data brokers or advertisers. We collect only what is necessary to operate a secure, compliant evaluation platform and to deliver the experience you expect from a premium trading challenge provider.
Information We Collect
Information You Provide
When you register, purchase a challenge, submit KYC documents, request payouts, or contact support, we may collect your name, email address, phone number, country of residence, billing details, government-issued identification, proof of address, payout wallet or bank information, referral codes, and any messages you send to our team.
Trading & Account Activity
To operate evaluations fairly, we collect trading history, balance and equity data, drawdown metrics, rule compliance records, platform login timestamps, challenge status, order references, payout requests, and credential delivery logs associated with your FxRavo account.
Automatically Collected Data
We automatically collect technical information such as IP address, browser type, device identifiers, operating system, pages viewed, referral URLs, session duration, and error diagnostics. This helps us secure the platform, prevent fraud, and improve performance.
How We Use Your Data
Delivering the Services
We use your information to create and manage accounts, process orders, provision evaluation access, monitor rule compliance, calculate eligibility for program progression, deliver credentials, process performance rewards, and respond to support requests.
Compliance & Fraud Prevention
We process data to satisfy KYC/AML obligations, detect duplicate accounts, investigate prohibited trading behavior, prevent chargeback fraud, enforce our Terms, and respond to lawful requests from regulators or law enforcement.
Platform Improvement
Aggregated and anonymized usage data helps us refine program design, improve dashboard UX, optimize checkout flows, and maintain infrastructure reliability. We do not use individual trading data for public marketing without your explicit consent.
Communications
We send transactional emails such as order confirmations, credential delivery, verification codes, payout updates, and security alerts. With your consent where required, we may send educational content or promotional offers. You may opt out of marketing emails at any time without affecting essential service messages.
Security & Retention
Security Measures
FxRavo applies industry-standard safeguards including TLS encryption in transit, access controls, secure authentication, hashed credentials, and monitored infrastructure. No online system is completely secure; you are responsible for safeguarding your login credentials and notifying us immediately of suspected unauthorized access.
Data Retention
We retain personal data while your account is active and for a reasonable period afterward to meet legal, tax, audit, and dispute-resolution obligations. KYC records and financial transaction logs may be retained for extended periods as required by applicable AML and record-keeping laws. When data is no longer needed, we delete or anonymize it using secure methods.
Breach Notification
If a data breach poses a meaningful risk to your rights, we will notify affected users and relevant authorities without undue delay, consistent with applicable law, and describe remedial steps taken.
International Transfers
Global Operations
FxRavo serves traders internationally. Your information may be processed in countries where our service providers operate. Those locations may have data protection laws different from those in your country.
Safeguards
Where required, we implement appropriate safeguards for cross-border transfers, such as standard contractual clauses or equivalent mechanisms, and we require processors to maintain comparable security standards regardless of location.
Your Privacy Rights
Access & Correction
You may request access to or correction of personal information we hold about you by emailing support@fxravo.com from your registered email address. We may verify your identity before fulfilling requests.
Deletion & Restriction
You may request deletion or restriction of processing where applicable law provides such rights. Deletion may require closing your FxRavo account and forfeiting active evaluations. We may retain certain records where legally required.
GDPR (EEA & UK)
If you are in the EEA or UK, you may have additional rights including data portability, objection to certain processing, and the right to lodge a complaint with your supervisory authority. We respond to verified requests within applicable statutory timeframes.
CCPA (California)
California residents may request disclosure of categories of personal information collected, request deletion, and opt out of sale of personal information. FxRavo does not sell personal information. Submit requests to support@fxravo.com.
Privacy questions or data requests?
Include your registered email and order reference where relevant. We route legal, privacy, and refund inquiries through the same support channel.
support@fxravo.com